FAQs

how can I contact Ampora?

you can email us at Ampora@outlook.com where our customer service team will be of service to help you with what ever you need!

Do you ship worldwide?

yes

Where do you ship from?

we ship from China.

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

How long will it take to receive my order?

Due to high demand, orders make take 1-2 weeks to arrive.

What if I don't receive my order?

If you don't receive your order within 14 days after shipping, you are eligible for a full refund.

Will I be charged with customs and taxes?

The prices displayed on our site are taxed yes in US dollars.